~Terms & Conditions~

Al Sulaiman Jewellers understands that privacy of their customers are important, so we ensure to prioritize and protect your privacy when using our services. Read carefully our company’s terms and conditions to know how we serve and value our customers.

Gold Exchange and Refund Policy

• Goods once sold can be exchange only within 24 hours of the original sale.

• Any difference in value will have to be paid.

• Refund- gold value at the rate (at the time of returning).

• Without the making charges + the value of the stones ( if any).

• Original invoice/ police clearance paper mandatory.

Diamond Exchange and Refund Policy

• Diamond products once sold cannot be Exchanged / Refunded


• Lifetime free services: Jewellery Polishing, Cleaning, Valuation and Jewellery Appraisal.




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